Bilel Harris
US domestic warehouse
Order placed in a US domestic warehouse, delivered well ahead of schedule for me. But I did not receive any email after the payment was validated.
Things to improve: Communication, otherwise it was a nice surprise for me.
Thank you very much for your feedback! We are delighted that your order arrived quickly and that you are satisfied with it. It gives us great pleasure! We have taken into account your comment about the lack of communication after payment confirmation. Itβs possible that our emails have been redirected to your spam folder. In any case, weβll be stepping up our checks in this area to improve our customersβ experience. Thank you again for your trust, and see you soon!
Best regards
Derek hicks
Bad service
I ordered March 6 , it says payment confirmed but I still havenβt received any confirmation by email a tracking number nothing I have emailed yβall two times and still havenβt got a response itβs been over 48 72 hours and I still havenβt heard nothing on the product I have ordered and yβall say yβall send out an email confirmation which I havenβt gotten
We are sorry to hear that you have not received our communications regarding your order. We have checked that your order was dispatched on time. However, it seems that our automatic emails (order confirmation, tracking information, etc.) have not reached you. They may have been redirected to your spam folder or blocked by your mail system. To provide you with the best possible support, we have taken the initiative of contacting you personally to send you your tracking number directly. Please note that all information relating to your order can also be accessed at any time from your customer area, even if you have problems receiving emails. Should you have any questions or require further assistance, please do not hesitate to contact us.
With all our best
William Endres
donβt trust
Will take your money but doesnβt ship or provide updates.
We are very sorry to hear that your experience did not live up to your expectations. We have verified that your order was shipped on time. Unfortunately, it seems that our automatic emails (confirmation, tracking, etc.) did not reach you. They may have been redirected to your spam folder or blocked by a mail filter. All tracking information is also available at any time from your customer area, precisely to remedy this type of situation. We understand your frustration, however, and we invite you to contact us directly so that we can fully review your order and prevent this from happening again in the future. We remain at your disposal should you have any questions.
Best regards
edward sapienza
too hard to pay
i try to order but to hard for me, to complex
Thank you for taking the trouble to share your opinion on this platform.
By checking your order status, you have chosen the btc payment method.
Weβve sent you a BTC tutorial to help you finalize this order.
We hope this tutorial reaches you without any problems.
Sincerely
Robert
Missing Items
I recently received an order on 3/17/2025 where a portion of the order was missing. I have since contacted them and have not received a response as of yet. I have ordered multiple times with no problems, this is the first time. My only complaint is that they donβt always send a tracking number and the package just shows up. Not a big concern, but sometimes you really need that information in the event that you will not be home for a few days.
Thank you for your message.
Weβre sorry to hear that your order is not complete.
After checking, we couldnβt find any message from you on this subject. Itβs possible that our exchanges went into your spam folder.
We invite you to check your spam and to contact us directly via our contact form so that we can resolve this problem as quickly as possible.
Concerning the tracking number, all shipping information is available in your customer area, as soon as the parcel is shipped.
This means you can access it at any time, even if you donβt receive our e-mails. Our team remains at your disposal to review your order and provide you with a rapid solution.
With all our best
Resdin
Very Pleased
Was a bit apprehensive at first. Order tracking didnβt update until about two days away from delivery. Entire process took two weeks. That was 8 weeks ago, very pleased. Planning the next currently.
Weβre delighted that youβve changed your mind about us.
Thank you for placing your trust in us.
We look forward to your next order,
Sincerely
JESSE
Thoroughly Satisfied
Well, it took a while, but with the Holiday season I can hardly blame the site. I received my entire order, and Pharmahub.to delivered in spades. There was originally a stock issue on half the order, but they walked me through every step of ironing out the details, and replacing the orderβ¦ And hey, Iβm already seeing results! Quality products, quality supportβ¦ Iβll be backβ¦ Hopefully shaped like Arnold
Thank you for taking the time to review our site.
We take particular note of your last comment.
Indeed, if a problem arises with the transit of the parcel or the parcel itself, we will intervene and work with you to find the best solution to resolve the situation.
Iβm glad youβre getting the results youβre looking for.
We look forward to seeing you again,
Sincerely
Gregory David
PHARMAHUB.TO is the best so far.
Last month it was my first time ordering thru PHARMAHUB.TO.
Iβve used other site with varying success. As in; some packages never arrived, arrived very late (months!) , and some orders were split between mailings so I couldnβt stack a cycle as I wanted to.
Using Pharmahub.to was great! Seamless. Package arrived 2 weeks after order and was packaged perfectly so it did not get unwanted attention.
I will be ordering again thru this company from now on. Thanks Greg-Boston. Ma
Thank you for sharing your experience on the site.
Weβre glad you found what you need on the site. Weβre glad everything went smoothly.
We look forward to seeing you again,
Sincerely
yas_ 11
packaging β delivery β product quality
the tracking system which sometimes takes a long time to update, it would be good to update this point.
The rest is ok, parcel received in good and due form (packaging β delivery β product quality) Iβll give you 5 stars when youβve ticked all the boxes.
Thank you for taking the time to share your opinion on this site.
Weβre glad you received the package and are satisfied overall.
We will do our best to improve the tracking system.
We look forward to seeing you again.
Sincerely
Mac Smith
Havenβt heard anything about my order
Order sent 2/5/25. No tracking number or info sent. My payment has been confirmed. Iβve send several emails that have not been returned.
Thank you for sharing your opinion on the site, although weβre a little surprised by your comment as we have regular internal exchanges.
Once again, weβve just contacted you to inform you of your second follow-up.
We hope youβll be able to give us a positive review in the near future.
Sincerely
Gregory David
Best Service ever
Great service. Delivery was excellent and I appreciated the discrete packaging- that was excellent.
Thank you very much
Weβre delighted and happy to have lived up to your expectations.
Your comment is a real driving force for us and pushes us to always give our best.
We look forward to seeing you again.
Sincerely
MW
HORRIBLE
I PLACED AN ORDER ON NOVEMBER 24th OF LAST YEAR. IT IS NOW JANUARY 7 AND I HAVE NOT RECEIVED IT. I HAVE NOT RECEIVED ANY CORRESPONDENCE ABOUT MY ORDER. I AM VERY DISAPPOINTED WITH THIS LACK OF SERVICE THEY GIVE TO A PAYING CUSTOMER.
We are very sorry to hear from you.
In our follow-ups, we have sent you emails that have also gone unanswered. Sometimes, our e-mails end up in the spam folder.
Once again, we will send you the e-mail containing the tracking number. Please check your spam folder.
We hope you enjoy receiving your parcel. Please do not hesitate to contact customer service if you have any further queries.
Best regards
Ang
Sketchy transaction
Iβve tried ordering off of this site, twice now. Once, rcvd an order id and an email stating payment form well rcvd but then nothing else. Tried emailing and rcvd a response of waiting for payment! I responded to the email informing and with screen shotsβ¦making sure this isnβt going to be duplicated. So I cancel that order and try again, this time a completely different issue. Even though I put in one amount, a completely different issue many was in the transaction.
Thank you for taking the time to share your opinion of the site.
For the second part of your order, the payment you sent is missing.
Once you have completed the payment, we will proceed with the shipment of your package.
Best regards
Azot
Previously disappointed
Previously disappointed by a long transit, I decided to try my luck again and I was not wrong.
Parcel delivered in 7 days by DEUS Iβm more than satisfied!
Weβre delighted that your shopping experience with us went well.
Indeed, DEUS is one of the warehouses that delivers quickly to us,
We wish you an excellent cycle and hope to see you ordering again soon.
Sincerely
JACOB S
Order Paid for on 10/23 but nothing heard on shipping
I ordered on 10/23 and made payment immediately after via ZELLE. I followed the directions and provided the proof of payment. I received an email on 10/23 at 2:04PM EDT stating the βPayment Form Well Receivedβ and that I would hear something within 48 hours. It has been well beyond 48 hours and I am worried I will not receive my order and be out my money. Can someone please reply to this review and advise me the status of my order?
Thank you for taking the time to share your opinion here on this platform.
We had a small validation delay Zelle and we are sorry that your order was one of those delayed.
Iβve just checked internally and can confirm that the delay has been rectified, and the parcel is already on its way to you.
We wish you a good reception and hope for a better note from you soon.
Sincerely
Jake83
I like it when plans go according to plan
I made my first order on the site, after a few exchanges with the very efficient and professional customer service I received my order in a few days.
Iβm looking forward to placing more orders in the near future.
Hello,
Thank you for your interest in our products and services.
Weβre delighted that this first order went as smoothly as weβd hoped. We put all our efforts into it.
We look forward to seeing you again on the site.
Pharmahub.to
Jeff
months plus waiting with no help
I ordered at the beginning of August with Bitcoin from an American warehouse. With insurance. Itβs almost October I never received my product they told me it had a ship from China and they were sorry and now itβs lost in shipping. Even though I paid insurance they just sent me bullshit email after bullshit email placating me while not doing anything.
Iβve told them 20 times please can I redeem my insurance cuz I paid you a lot of money oh yeah weβll do it tomorrow do it tomorrow do it tomorrow they never do it so I donβt know whatβs going on with this place I I had a successful experience with them once but it seems like maybe theyβre going downhill maybe theyβre having problems or something but I just donβt know if theyβre trustworthy anymore I canβt honestly say itβs a safe place to send your money cuz Iβm out $140 AND I paid β insuranceβ .
We are very sorry to hear that,
Tracing the order history, it seems that the package has been delivered in the meantime.
We are very sorry for the inconvenience caused by the delay, but unfortunately we were unable to intervene in the postal system.
We do, however, note these points for improvement and will make every effort to address them.
Counting on your understanding.
Sincerely
Kevin
First experience
I am a new customer. I have just received my parcel.
The delivery time was respected. Good work to you the team.
Congratulations on your new customer.
I will recommend you
Hello,
Thank you for taking the time to share your opinion with us.
Weβre delighted that everything went well and that youβre happy with the process.
Thank you in advance for your recommendation.
It was a pleasure to be with you every step of the way.
Sincerely
scheib
Great products!
Very happy with my order! Great products! Will order again and recommend!
Hello,
Weβre delighted that youβre happy with our products and services.
See you soon for a new order then,
Sincerely
Poll
Pending payment
I placed my order and completed all the payment processes.
But I still havenβt received the validation message.
I canβt pay you again, so please inform and release my order.
Thank you.
Thank you for reaching out. We understand your concern and want to reassure you that payment validation messages can sometimes be delayed due to processing times. There is no need to pay again. Our support team can verify your payment and ensure your order is released as soon as possible.
Please contact us directly so we can assist you promptly.
Thank you again for your trust in us.
Regards
