KarmaKinetics
Not my 1st time pharmahub.to
I waited to get a little physiological response (fast ester). I went with a different warehouse to give’em a try. And once again another great order. This order was much quicker, maybe because it wasn’t the holiday season. But the stuff is legit, strong and was packed properly/appropraitely. I will be back again.
Thank you for confirming your satisfaction. We’re really happy to support you throughout your order.
We’ve made a point of improving and our service will remain optimal even during the holiday season.
The whole team thanks you for your choice and wishes you all the best.
Lecoq.to
Kenza
Hi
Why is there a delay in the delivery of my parcels? I placed my order two weeks ago and so far I haven’t received anything, not even an email confirming that the parcel is on its way.
I don’t understand your procedure, it takes too long.
Thank
Thank you for your feedback. Right now, I can’t tell you more about the transit of your parcel, as I don’t have the details.
However, I advise you to contact customer service so that they can give you the tracking number for your parcel, so that you can follow it and see any updates during delivery.
Sincerely
LessWrickle
I’m already planning a new basket 🙂
Everything was received on time, as usual, and I have no regrets about putting my trust in this site.
I’m already planning a new basket 🙂
Thank you for entrusting us with this order. We’re delighted to hear from you and delighted that you’ve put your trust in us again 🙂
We look forward to processing your new order.
Sincerely
Saxlunch
Wow was I wrong!
Posted a bad review because I had no communication but my package is here and thru customs quick.thanks guy a real legit site
Glad to see you’ve changed your mind about us,
Looking forward to seeing you again,
Good reception
saxlunch
no communication,just sits at payment received for a week
No communication payment received and a week later nothing still.
Thank you for your interest,
Have you checked your customer area lately? Your tracking number is available there and delivery is imminent.
An e-mail has also been sent by customer service,
We wish you a pleasant reception
Sincerely
Astartes
2(TWO) claims asking…
*Update latest with explanation at the bottom*
I have submitted 2(TWO) claims asking questions about my order, and 2(TWO) times I haven’t gotten the time of day from them. I made a purchase Sunday, October 8th 2023, my order consisted of 90$ product including express shipping(without the insurance) because I figured as a first time buyer and based off some decent reviews that I would be ok. All im asking is an update on my product. Express shipping stated 3-5 days, DAYS, thats kinda what I expect paying extra for it. I understand stuff happens and things maybe slower, but as i understand if something happened they would inform me. Guess not?
I’ve been patient, in waiting for a response, but I’ve hit it. Customer service seems to be AWFUL unless you give them a bad review apparently. I want to be nice because im new to this part of the industry… all I want is communication! If I get some then maybe I’ll update my review. Im unsure as of right now.
Edit/update(10/18/23): just got the tracking number on the Pharmahub.to site last night. Update with tracking number has a disclaimer about possible manufacturing issue as they are the sender. I will update upon more information, pharmahub.to May not be to blame for this issue, but their supplier would be, if this turns out to be the case I will rewrite my review of Pharmahub.to.
Final update: Pharmahub.to was NOT TO BLAME, it was the distributor. I see it fit to leave 4 stars as this is something out of their control, and it’s their supplier. Pharma, I owe you an apology, for my acts and will leave this review up in its entirety as a means of learning. 4 out of 5, the loss of 1 Star being who you buy it from, you the purchaser NEEDS to read the entire page and reviews for best service.
Hello,
We’re surprised to hear from you, because internally we don’t have any unread or unanswered messages.
Do you have the right customer service email?
In any case, we’ve sent you a request for identification,
Once you’ve replied, we’ll be able to see what’s happening with the parcel and what we can do about it.
In the meantime,
Yours sincerely
Brian McKenzie
So I have looked everywhere online
So I have looked everywhere online, have been ripped off from other places so call businesses, then I came across a place called Pharmahub. At first I was sceptical and made a really small order. Well needless to say I’ve been with this company now for some time couple years, these guys flipping rock!! I want to thank you Pharmahub , your customer service is fast and punctuality is top notch. Thank you guys for fixing customs interceptions, they say what they mean and mean what they say. If anything happens rest assured they will make it right. So if anyone out there is skeptics,,, no need with pharmahub they are the real deal.. thanks again…
Hello,
I still remember your first order. What good memories.
It’s always a pleasure to order from you again.
Hope to see you soon!
David P.
Great products, excellent customer support!
I have ordered twice from Pharma hub. My first order was shipped and received several days earlier than expected. I got excellent results from the product (Deca 200 / Test E 200 – Vial 10ml – Dragon Pharma), 15lbs lean muscle gain with 2% body fat reduction in about 60 days.
I submitted my second order early to avoid running out of product and added Testo Blend 350 – Dragon Pharma to stack with the Deca 200/Test E 200. When my product was over 4 weeks late I became concerned. I contacted customer service and they responded within 24 hours assuring me that my order was guaranteed and that a replacement would be shipped immediately. As promised, I received the order in about 12 days and everything worked out fine. They even included a free gift.
Hello,
We sincerely appreciate your feedback and are delighted that you enjoyed the little gift. Thank you for sharing it with us.
The whole team wishes you a great cycle!
With all our best
James Sheridan
Great products and customer service.
While there were some shipping delays with my order, communication with customer service was both quick and excellent. I’ll use them again and highly recommend.
Hello,
Thank you for taking the time to share your opinion of the site.
We’re delighted to have been able to meet your expectations.
See you soon for your next order,
Sincerely
Speedo
Good
Overall very good experience. Quality product, fairly easy purchase, followed by personalized coaching on how to use the products.
Thank you for taking the time to share your opinion on the site.
We really appreciate it.
The whole team wishes you a great cycle!
Bryan Volsche
Shipment
Do you deliver to Switzerland? Is insurance compulsory?
Thank you for asking.
Yes, we deliver to Switzerland.Insurance is not compulsory, but is recommended. It represents only 10% of the total amount of the order, but guarantees you (1) a free return in the event of a fault.
We hope we’ve answered your question,
Sincerely
Russell Champagne
I give 4 stars only because of the time…
I give 4 stars only because of the time it took for my products to get to me . I have to say they stay in touch with you the whole time while waiting . Products come in as advertised . I recommend them to anyone because they are legit
Hello,
We appreciate your honest feedback on our site. Customer satisfaction is one of our top priorities.
We’re delighted to count you among our customers and look forward to seeing you when you order.
Sincerely
Russell Champagne
I give 4 stars only because of the time…
I give 4 stars only because of the time it took for my products to get to me . I have to say they stay in touch with you the whole time while waiting . Products come in as advertised . I recommend them to anyone because they are legit
Hello,
We appreciate your honest feedback on our site. Customer satisfaction is one of our top priorities.
We’re delighted to count you among our customers and look forward to seeing you when you order.
Sincerely
Martty
Insurance
It was a good idea to set up the insurance, even if it’s a bit expensive, it guarantees the parcel against any setbacks, and the order can be returned if it arrives damaged.<
Hello,
Thank you for your comment.
Indeed, it has been developed to cover breakage, loss, or seizure of the order.
We’re delighted that this option is being put to good use.
We hope that the cost will not diminish your interest in us.
Likewise, we look forward to seeing you with your order.
Best regards,
Ousmane
Satisfied
I’m very satisfied with this site, which is really at the TOP in terms of products, after-sales customer service, logistics, always responsive to answer by e-mail, always polite and professional. I recommend it with my eyes closed! I hope it will prosper because it stands out from the fake sites!
Hello,
We’d like to thank you very much for your positive feedback. Your opinion is of great importance to our team and inspires us to give our best. Your trust in our service is precious, and we are committed to taking all the necessary steps to ensure your complete satisfaction. We look forward to continuing to support you and are always available to meet your needs.
Yours faithfully
Bold
Very serious company
I placed an order, they listen to you everything is done quickly and the package arrives quickly very discreet I highly recommend this site. Thanks again.
Hello,
We’re delighted that everything went so smoothly! We sincerely hope that you will choose to place another order soon.
Best regards,
KT
Great Customer Service
Original shipment got lost in the mail and after contacting customer service, they advised I needed to wait a couple of weeks to ensure it was truly lost. After 2 weeks, I reached out again and they promptly put another shipment in the mail.
Hello,
Thank you very much for this positive comment.
We are happy that your goods have finally been delivered.
With us, all paid orders must always be delivered, the satisfaction of our customers is at the heart of our priority.
So please do not hesitate to contact us if you have any further questions, we will be happy to help you.
Sincerely,
Brian McKenzie
Thank you pharmahub…,you guys rock.
Thank you pharmahub…,you guys rock.. so if anyone out there is having any doubts about if this is legit business and if you think it’s a scam… think again…!! Pharmahub is the real deal !!! I’ve been doing business with them for a couple years and any time I’ve had a question they are on it and if by chance anything happens during shipping and you don’t receive your parcel,,for any reason, pharmahub will make it right. That is if you’re being honest and are not trying to scam yourself.! PHARMAHUB is the REAL DEAL.. Thank you
Hello
Thank you for this laudatory testimony.
We are delighted and honored to have been able to deliver.
It was a pleasure to accompany you throughout the process. Your return here is greatly appreciated by the whole team.
We look forward to seeing you back on order.
Sincerely,
RJorge
Customs
I ordered back in March 28, products were sent one by one and took a few months. Last two items are at customs and I sent a few emails inquiring an update with no response.
Hello,
Thank you for taking the time to share your opinion with us.
We’re glad to have found common ground.
Looking forward to a better review from you.
Sincerely
Howdiees
It’s been 3 years since I placed my first purchase here, so far so good. I remember once my order has been delayed, but in the end it arrived. Good customer care
Hello,
Thank you for your kind words. We are delighted that you are satisfied with our service. Customer satisfaction is our number one priority and we will do our utmost in every case. We are delighted that you feel the same way. I look forward to seeing you again on order.
with all our best.