Locas
Package not received
It’s been 20 days since I placed my order, but my package still hasn’t arrived.
I suggest you improve your delivery service.
Thank you.
We take note of your point of improvement and thank you for it.
Let me come back to a few points:
“It’s been 20 days since I placed my order, but my package still hasn’t arrived.”
We have contacted you several times to ask you to regularize your payment and send us the correct proof of payment. Without this important information, it is impossible for us to validate the payment and continue with the delivery process.
It’s not too late to send us this document.
I look forward to hearing from you,
Sincerely
Kera_aloes
Thanks
Due to a logistical problem, I did not receive the exact quantity in my parcel;
First of all, I would like to say that I appreciate the speed with which the replacement product was sent.
Thanks for this high quality care guys
Thanks for your message.
We are delighted that you enjoyed the quality of support.
We hope to see you again soon,
Happy holidays!
Regards
Allison 1986
Arrived
I left a review earlier complaining some stuff was missing. It has all arrived. Very pleased
Hello,
Thank you for your honesty, which we sincerely appreciate.
We always honor our commitments… always!
We’re glad you realized that.
The whole team wishes you a great cycle,
Sincerely
Martineze
Bogus reviews bogus site
Ordered in September. Got the run round 3 months and never got anything except 2 bogus tracking numbers and the run around. No site of my other 1 star reviews for this same order either.
We’re a bit disappointed to read you because, apart from complaining, we don’t see much of you either in our emails or on our networks.
As proof, this order was delivered 2 days after your comment and we have no confirmation of receipt despite our reminders.
Pharmahub.to
Avamaxia
Happy
No more complexes and I’m in good health.
I recommend this site, it’s really top notch.
We are happy to have you back.
Very happy to have been able to help you be happy in your body.
We look forward to seeing you again and wish you all the best.
Sincerely
Dontae Jerel Grant
WHATS GOING ON
- iF I COULD GIVE A NEGATIVE STAR I WOULD. IM NOT A FIRST TIME BUYER BUT IS MY FIRST TIME USING PHARMA HUB SO I UNDERTAND THE PROCESS. I TRIED PHARMAHUB BC OF REVIEWS AND PROCES AND DOMESTIC TRANSIT TIME. GOING ON A FEW WEEKS WITH NO COMMUNICATION ABOUT MY ORDER. PROOF OF FUNDS FORMS SENT AND STILL NOTHING. MULTIPLE TICKETS AND STILL NOTHING. ALL I ASKED WAS TO HEAR SOMETHING SO I KNOW WHAT I NEEDED TO DO NOT HOLD MY PAYMENT IN LIMBO WITH ABSOLUTELY NO COMMUNICATION WHICH IS ALL I WAS ASKING FOR. THE DELAY WAS EVEN OK BUT NO ONE WAS TELLING ME WHY. I WISH I WENT WITH MY USUAL SUPPLIER. 2 WEEKS TOPS I HAD MY PRODUCT AND IF I EVER SENT A TICKET I HEARD BACK WITHIN 24-48 HOURS. AT THIS POINT WITH STILL NO INFORMATION I FEEL SCAMMED. I DONT KNOW IF THIS COMPANY IS LEGIT. IT APPEARS IM OUT OF MY MONEY, NO PRODUCT AND HAVE TO GO BACK TO MY ORIGINAL SUPPLIER SPEND MORE MONEY AND WAIT ANOTHER COUPLE WEEKS THROWING MY CYCLE OFF. ALL I WANTED WAS TO
HEAR FROM SOMEONE. IF THEY MADE THINGS RIGHT I WOULD TAKE BACK THIS REVIEW BUT I DOUBT IT.
we don’t know what you are talking about, you said having done a payment to an address that does not even exists:
https://mempool.space/address/qqaycwskqvvpvzjs6flyq07pqt8nukq6kg5gcjhl9p
informing us about a transaction ID that doesn’t even exists either:
https://mempool.space/tx/e8e3694feb68b89dfa6f7f90d3d5880f983abcdeb176ace66b5086d1bbad8fce
The address that was given to you at the time you made your order still received nothing at all.
UPDATE: You sent bitcoin cash which we don’t even provide.
Thanks
,
Allison1986
Nervous
I ordered about 8 days ago. Received tracking numvber and all seemed well. Now I’m getting emails from @Pharmahub saying I need to go to my local post office to pick up my parcel. I’m not to sure about all that. This is also my first time ordering from this site
Thank you for your message.
It happens that the parcel has to be picked up for one reason or another, don’t worry, it’s perfectly normal.
The parcel will be very discreet, nothing will show what’s inside.
You can pick it up at any time.
Best regards
Richefort
An improvement to see
Hi
I think you should improve the delivery time but other than that everything is good.
Thank you for this point of improvement, which we appreciate.
We’ll pass them on to management,
Very good cycle
SergioLxd
Hello,
Is it normal to place an order but receive the parcel in several parts?
Every time I place an order with you I receive 2 or 3 parcels on delivery.
Thank you
Thank you for your attention.
It’s normal to receive two or three parcels on the same order if you use several warehouses, and it can happen that you don’t receive them together.
We remain at your disposal and wish you a good day.
regards
XXXTER
Information request
If I place a large order, will I get a discount?
Thank you for your interest in us.
It is indeed possible to get a discount on a large order.
Don’t hesitate to contact customer service to find out more.
We look forward to hearing from you.
Best regards
Michael Brown
Pissed not getting any response!!
I ordered on 11-1…and so far havent heard a word…they havent acknowledged receiving my money…185 including the zelle fee…ive sent Chase Banks’ receipt showing the money was sent and cleared on 11-1…ive followed what is supposed to be done…at the moment looks like i got burnt my money…ive already sent customer service a half a dozen contacts including if one stating if theyre are incapable of fulfilling my order just refund my money…dead silence!!…
Thank you for taking the time to share your opinion on the site. Even if this problem is a bit old and has been solved in the meantime.
The order has been validated and will soon have a tracking number.
We recommend that you keep in touch with customer service to keep abreast of every step. They will be happy to assist you.
Best regards
saxlunch
second order received 5 stars
I’m trying to leave as many 5 star reviews to fix the bad review I left..these guys a great at getting a product to me that I can’t get in my country.and my product was at my door before the tracking number even shows it left custom..it’s the postal service that sucks not these guys
We’d like to thank you for your loyalty and we’re really pleased to read your review, as it helps us to feel your satisfaction.
We look forward to hearing from you and hope to see you soon.
Best regards
KarmaKinetics
Not my 1st time pharmahub.to
I waited to get a little physiological response (fast ester). I went with a different warehouse to give’em a try. And once again another great order. This order was much quicker, maybe because it wasn’t the holiday season. But the stuff is legit, strong and was packed properly/appropraitely. I will be back again.
Thank you for confirming your satisfaction. We’re really happy to support you throughout your order.
We’ve made a point of improving and our service will remain optimal even during the holiday season.
The whole team thanks you for your choice and wishes you all the best.
Lecoq.to
Kenza
Hi
Why is there a delay in the delivery of my parcels? I placed my order two weeks ago and so far I haven’t received anything, not even an email confirming that the parcel is on its way.
I don’t understand your procedure, it takes too long.
Thank
Thank you for your feedback. Right now, I can’t tell you more about the transit of your parcel, as I don’t have the details.
However, I advise you to contact customer service so that they can give you the tracking number for your parcel, so that you can follow it and see any updates during delivery.
Sincerely
LessWrickle
I’m already planning a new basket 🙂
Everything was received on time, as usual, and I have no regrets about putting my trust in this site.
I’m already planning a new basket 🙂
Thank you for entrusting us with this order. We’re delighted to hear from you and delighted that you’ve put your trust in us again 🙂
We look forward to processing your new order.
Sincerely
Saxlunch
Wow was I wrong!
Posted a bad review because I had no communication but my package is here and thru customs quick.thanks guy a real legit site
Glad to see you’ve changed your mind about us,
Looking forward to seeing you again,
Good reception
saxlunch
no communication,just sits at payment received for a week
No communication payment received and a week later nothing still.
Thank you for your interest,
Have you checked your customer area lately? Your tracking number is available there and delivery is imminent.
An e-mail has also been sent by customer service,
We wish you a pleasant reception
Sincerely
Astartes
2(TWO) claims asking…
*Update latest with explanation at the bottom*
I have submitted 2(TWO) claims asking questions about my order, and 2(TWO) times I haven’t gotten the time of day from them. I made a purchase Sunday, October 8th 2023, my order consisted of 90$ product including express shipping(without the insurance) because I figured as a first time buyer and based off some decent reviews that I would be ok. All im asking is an update on my product. Express shipping stated 3-5 days, DAYS, thats kinda what I expect paying extra for it. I understand stuff happens and things maybe slower, but as i understand if something happened they would inform me. Guess not?
I’ve been patient, in waiting for a response, but I’ve hit it. Customer service seems to be AWFUL unless you give them a bad review apparently. I want to be nice because im new to this part of the industry… all I want is communication! If I get some then maybe I’ll update my review. Im unsure as of right now.
Edit/update(10/18/23): just got the tracking number on the Pharmahub.to site last night. Update with tracking number has a disclaimer about possible manufacturing issue as they are the sender. I will update upon more information, pharmahub.to May not be to blame for this issue, but their supplier would be, if this turns out to be the case I will rewrite my review of Pharmahub.to.
Final update: Pharmahub.to was NOT TO BLAME, it was the distributor. I see it fit to leave 4 stars as this is something out of their control, and it’s their supplier. Pharma, I owe you an apology, for my acts and will leave this review up in its entirety as a means of learning. 4 out of 5, the loss of 1 Star being who you buy it from, you the purchaser NEEDS to read the entire page and reviews for best service.
Hello,
We’re surprised to hear from you, because internally we don’t have any unread or unanswered messages.
Do you have the right customer service email?
In any case, we’ve sent you a request for identification,
Once you’ve replied, we’ll be able to see what’s happening with the parcel and what we can do about it.
In the meantime,
Yours sincerely
Brian McKenzie
So I have looked everywhere online
So I have looked everywhere online, have been ripped off from other places so call businesses, then I came across a place called Pharmahub. At first I was sceptical and made a really small order. Well needless to say I’ve been with this company now for some time couple years, these guys flipping rock!! I want to thank you Pharmahub , your customer service is fast and punctuality is top notch. Thank you guys for fixing customs interceptions, they say what they mean and mean what they say. If anything happens rest assured they will make it right. So if anyone out there is skeptics,,, no need with pharmahub they are the real deal.. thanks again…
Hello,
I still remember your first order. What good memories.
It’s always a pleasure to order from you again.
Hope to see you soon!
David P.
Great products, excellent customer support!
I have ordered twice from Pharma hub. My first order was shipped and received several days earlier than expected. I got excellent results from the product (Deca 200 / Test E 200 – Vial 10ml – Dragon Pharma), 15lbs lean muscle gain with 2% body fat reduction in about 60 days.
I submitted my second order early to avoid running out of product and added Testo Blend 350 – Dragon Pharma to stack with the Deca 200/Test E 200. When my product was over 4 weeks late I became concerned. I contacted customer service and they responded within 24 hours assuring me that my order was guaranteed and that a replacement would be shipped immediately. As promised, I received the order in about 12 days and everything worked out fine. They even included a free gift.
Hello,
We sincerely appreciate your feedback and are delighted that you enjoyed the little gift. Thank you for sharing it with us.
The whole team wishes you a great cycle!
With all our best